Apparently some restaurants are better with their words than with their food and service. This weekend, my girlfriend and I went to a place on the beach with a great view for a casual dinner. We got our seats on the deck, got some sub-par cocktails, and looked over the menu. We picked the “casual” section of the restaurant, so most of the food was sandwiches and fried food, which was exactly what we were looking for.
Enter the waitress: clearly already frazzled by a section of six people. Before taking our orders, she explained, “we want to let you know right now that the food comes out fresh as it is made, so she may get her meal before you get yours.” I’ve heard it before; that’s fine. We ordered fries, chicken tenders, cheesesteak pizza roll things, and soup.
After 30 minutes, I realized that they are so clever at Coconut Cove that they’ve figured out how to have an excuse for the food and service before it’s even ordered. If you set people up to expect a wait for “fresh food,” they can’t be disappointed, right?
Read More›









