NW D.C.: I was out with my wife at a well-known, hard-to-get-into place this past weekend and overheard a conversation at another table. The diner was complaining at their table about the service and indicated that “He is a senior member of a well-known area food blog, and the lack of service will be noted.” Well, the waiter calmed him down and comped the person a full bottle of wine. I checked the blog (will not mention) and sure enough there was an entry, and there was a mention of the lack of service, but no mention of the comped wine. Do the boards hold that much sway over restaurants that they are fearful of bad posts?
Tom Sietsema: It’s a big, bad — but never boring! — world out there in the blogosphere. I think restaurants DO care what is posted about them online. And I think some online scribes are taking advantage of the fact.
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Re bad blogger: Restaurants, like so many other places, rely on reputation. This chat has demonstrated that a bad reputation can devastate a restaurant. For a blogger to take advantage of that is despicable. The blogger in question should be outed. I for one would like to know who is blackmailing restaurants and I’m sure the restaurants would like to know who should no longer be considered a decent blogger.
Tom Sietsema: Ah, that’s a sticky, sticky path! I think it’s up to the monitors of the boards to police their chats and/or discussions. Here at the Post, for instance, reporters have editors — a safety net for which I’m very grateful. I don’t think the same can be said for many amateur food sites.
gansie: I’ve only wanted to do this once. Every other dining experience, good, bad or drunken, I’ve never felt the need to disclose the fact that I am reviewing the place. Clearly by the fact that I write this Ask Tom feature, I closely follow his guidance: never announce your critiquing presence. Even when my friends have wanted to leave little notes saying check fill-in-the-blank publication, I always take the high ground. But, no dining establishment tempted me as much as…
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